Last updated February 06, 2023
What personal information do we process? General information such as name, phone no, email address, payment details, and any other information that our business partners and delivery service providers may share with us.
Do we process any sensitive personal information? We do not process sensitive personal information except when it is required by the law.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, to build statistics to determine your preference, to occasionally send you promotions, and to comply with law.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties when required by the law.
What are your rights? Please read the section “WHAT ARE YOUR PRIVACY RIGHTS?” in the section below.
How do you exercise your rights? By sending a written request by an email to us at Sales@chutneyindian.com
This Policy applies to the Processing of the Personal Data of customers, including users or visitors of our website. We are licensed to operate and provide restaurant services for the following branches: -
a) Chutney @ Terminal 21, Pattaya
b) Chutney Indian @ Avani Resort Pattaya
If you use our food services via our partners or third parties, such as food delivery service providers, the Processing of your Personal Data may be subject to the privacy policies of any such relevant persons/parties as well.
a) General personal information, such as your name and surname, email address, address, telephone number, or other contact details, information about your food orders, your payment method/bank account details, and, in some cases, a copy of your ID card,
b) Any information obtained through your visit to our website, such as your IP address, website usage behavior, etc.
c) User accounts created by you with food delivery service providers, such as LINE, Grab, Foodpanda, etc.,
d) Information about your complaints and satisfaction surveys that you answer whether through our website or via any other channels,
e) Pictures and visual and audio recordings obtained from CCTV cameras at our branches, premises, or other properties.
When we collect a copy of an ID Card, we do not intend to collect any Sensitive Personal Data that appears on it, such as your religion and/or blood type (if any). For dealing with any Sensitive Personal Data that appears on your ID Card, we conform to the conditions regarding personal data protection, as prescribed by the PDPA.
In general, we collect your Personal Data using the following methods:
a) Directly from you, when you contact us or visit our website, or through any channels, such as via telephone, email, or through any of our branches, or on your presence at any branches, premises, or other properties where CCTV cameras are installed.
b) Through third parties involved in the provision of our food services, such as: Food delivery service providers, such as LINE, Food Panda, and Grab.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
To deliver and facilitate delivery of services, to provide privileges or offer sales promotions to you,
To deliver targeted advertising to you, and to develop and display personalized content and advertising tailored to your interests, location, and more,
To handle complaints and carry out satisfaction evaluations of our services to you,
To develop and improve our services, and for compliance with the laws.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
a) You have the following rights with respect to your Personal Data,
b) To request a change or withdraw your consent in the scope of your consent,
c) To seek a confirmation on whether we have any Personal Data related to you, to access or to obtain a copy of any such Personal Data,
d) To request to correct your Personal Data with us,
e) In certain circumstances seek deletion/suspension of your Personal Data, or request to object the processing of your Personal Data.
We reserve the right not to comply with your request if this is appropriate, and as permitted by the applicable law. With the permitted laws, we may charge reasonable expenses in respect to handling any of the above requests.
If you have questions or comments about this notice, you may email us at Sales@Chutneylndian.com or by post to:
Ind-Spice Co. Ltd
474 , Soi 26, Udomsuk, North Bangna Subdistrict,
District Bangna, Bangkok 10260